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Terms of Service

Last updated May 30, 2026

These Terms of Service (“Terms”) govern your use of Semantyx (“Semantyx,” “we,” “us”). By creating an account or using our service, you agree to these Terms. If you don't agree, please don't use Semantyx.

1. The service

Semantyx provides an AI-powered SEO audit and remediation platform. We crawl websites you submit, identify SEO issues, generate AI-assisted fixes, and can open GitHub Pull Requests on repositories you connect.

We may update the service from time to time. We'll do our best to not break things you depend on, but we reserve the right to add, modify, or remove features. Material changes that affect your plan will be announced at least 14 days in advance.

2. Your account

  • You must be at least 16 to use Semantyx. If you're creating an account on behalf of a business, you must have authority to bind that business to these Terms.
  • Keep your login credentials secret. You're responsible for everything that happens under your account.
  • One person, one account. If we discover duplicate accounts used to evade trial limits or plan caps, we may close them.
  • You can close your account at any time from your billing settings.

3. Acceptable use

You agree NOT to use Semantyx to:

  • Crawl websites you don't own or don't have authorization to audit.
  • Submit URLs that would have us crawl content prohibited by law, including CSAM, content infringing intellectual property rights, or content meant for illegal markets.
  • Attempt to reverse-engineer, scrape, or stress-test our infrastructure.
  • Use the AI fix or Copilot features to generate content that violates Anthropic's acceptable-use policy.
  • Resell access to Semantyx without our written consent (Agency tier customers get white-label rights for their direct clients only).
  • Use Semantyx to spam, send unsolicited bulk email, or otherwise harass third parties.

We may suspend or close accounts that violate this section without refund. Repeated violations may result in a permanent ban.

4. Plans, billing, and trials

Semantyx is offered on a subscription basis. Current plans and prices are at our pricing page. By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis until you cancel.

  • Free trial. New users get a 14-day free trial of the Growth tier. No card is required to start. At the end of the trial, your subscription either continues (if you added a card and chose a paid plan) or drops to read-only Free until you upgrade.
  • Renewal. Subscriptions auto-renew at the end of each billing period. We'll send a receipt for every charge.
  • Cancellation. Cancel anytime from your billing settings. You keep access until the end of the current billing period. No partial refunds for unused time.
  • Refunds. If you cancel within 7 days of a paid renewal and have made minimal use of the service that period, email support@semantyxintel.com and we'll consider a refund case-by-case.
  • Failed payments. If your card fails, we retry per Stripe's dunning schedule (over ~7 days). If all retries fail, your subscription is paused and access is restricted until you update your card.
  • Price changes. We may change prices for new subscriptions at any time. Active subscribers are notified 30 days before a price change affects them and can cancel before the change takes effect.

5. Your content and our rights

You retain all rights to the websites you crawl, the GitHub repositories you connect, and any content you submit to Semantyx (“Your Content”). We don't claim ownership over Your Content.

You grant us a limited license to process Your Content solely to provide the service: run the audit, generate AI fixes, store crawl results in your account, etc. This license terminates when you delete the data or close your account.

6. Our intellectual property

Semantyx, the software, design, logos, and all related materials are owned by us. We grant you a personal, non-transferable license to use the service in accordance with your subscription. You may not copy, modify, or redistribute our software.

7. AI-generated content

Some Semantyx features (Apply Fix, Copilot, Content Brief, EEAT suggestions) produce AI-generated outputs. You agree that:

  • AI output is not guaranteed to be accurate, complete, or fit for your specific situation. Always review before applying.
  • You're responsible for the content you publish, deploy, or merge based on AI suggestions. We disclaim liability for downstream consequences.
  • You may use AI-generated content commercially (we don't claim copyright over what Claude generates for you), but you also accept that AI outputs may not be eligible for copyright protection in some jurisdictions.

8. Apply Fix and GitHub PRs

When you connect a GitHub Personal Access Token and trigger Apply Fix, Semantyx will create commits and Pull Requests on the repositories you specify. You acknowledge that:

  • You are the one initiating the PR. The PR will appear in your repo's history as authored by the GitHub identity associated with your PAT.
  • We do not merge PRs for you. You're always the human who reviews and merges (or rejects) the change.
  • We're not liable for the contents of merged PRs. The AI merge engine has safeguards, but mistakes are possible. Review.

9. Affiliate program

Our affiliate program (described at /affiliates) has its own terms in addition to these:

  • Commission rate, attribution window, and recurring window are as published on the affiliates page.
  • We don't pay commission on fraudulent signups (self-referrals, stolen-card payments, fake businesses).
  • Suspended affiliates forfeit any unpaid commission accrued during the violating period.
  • We may change program terms with 30 days' notice.

10. Service availability and SLAs

We aim for high uptime but don't guarantee specific availability percentages on Starter or Growth plans. The Agency tier includes a 99.5% uptime SLA — we'll credit a percentage of the monthly fee if we miss it.

We may need to take the service offline for maintenance occasionally. We'll do our best to announce planned downtime in advance.

11. Warranties and liability

Semantyx is provided “as is”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our total liability to you for any claim arising from these Terms or the service is capped at the greater of (a) the amount you paid Semantyx in the 12 months before the claim, or (b) $100.

We are not liable for indirect, consequential, special, or punitive damages, including lost profits, lost data, or business interruption.

12. Indemnification

You agree to defend and hold Semantyx harmless against any claim arising from (a) your use of the service in violation of these Terms, (b) content you submitted that infringes someone's rights, or (c) your unauthorized crawling of third-party websites.

13. Termination

We may suspend or terminate your access if you materially breach these Terms (acceptable use, payment, etc.). You may close your account at any time. On termination, your data is deleted per the retention schedule in our Privacy Policy.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising from these Terms will be resolved by binding arbitration in Delaware, except that either party may seek injunctive relief in court for IP infringement.

15. Changes to these Terms

We may update these Terms when our service changes. Material changes will be announced by email at least 30 days in advance. By continuing to use Semantyx after a change takes effect, you accept the updated Terms.

16. Contact

Questions or notices to Semantyx: legal@semantyxintel.com.